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« Fighting Back | Main | The Jobs Shift » December 09, 2003MetricsAs Jim Henley notes, it is a truism of management that things you don't measure you can't manage. But that's an explicit doctrine of the United States Army, straight out of FM 3-0, Operations. In discussing stability operations, (the doctrinal term for what the Army is doing in Iraq), it talks about the need to develop appropriate metrics to gauge success. And if keeping the civilian death toll low isn't an appropriate metric, I'm not sure what else could be. The Army needs to do some serious thinking about how it's fighting the war in Iraq, because right now I'm not convinced we're on the right path. Posted at December 9, 2003 07:04 AM
Trackback PingsTrackBack URL for this entry: CommentsKeeping civilian casualties low is *an* appropriate metric, but not *the* only one. Effects Based Operations is a doctrine that explicitly takes into account the idea that we may have many objectives, some of them potentially in conflict with one another. The question of metrics for assessing progress on each task is explicitly addressed in EBO planning and in performing those assessments. Keeping casualties low is in tension with other key metrics such as reducing the level of destabilizing attacks on troops and Iraqi leaders, identifying and rooting out insurgents and their support base and moving forward with political and economic restructuring. It's a mistake to chose one indirect measure and raise it above these others as the sole measure of success. Posted by: rkb at December 9, 2003 12:02 PM Ah, but I didn't advocate making it the *only* measure. I'd just like it if it were *one* of them, which it currently is not. Posted by: Andrew at December 9, 2003 12:56 PM Gotta disagree is isn't one of the measures of effectiveness. It clearly has been and is. Posted by: rkb at December 11, 2003 08:44 AM So why is it that we're being told that the U.S. military isn't tracking casualties? If you're not tracking something, it's rather difficult to argue you're using it as a measure of effectiveness. Posted by: Andrew at December 11, 2003 08:53 AM |